Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website: https://whgconsulting.co.uk.

We are committed to protecting your privacy and handling your data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

WHG Consulting Ltd
Company Number: 17080703
69 Highgate, Kendal, LA9 4ED

If you have any questions about this policy or your data, please contact us using the details above.

What Data We Collect

We may collect and process the following personal data:

a) Information you provide via our enquiry form

  • Name
  • Email address
  • Phone number (if provided)
  • Any information you include in your message

b) Automatically collected data

Device information

IP address

Browser type and version

Pages visited and time spent on the site

How We Use Your Data

We use your data to:

  • Respond to enquiries submitted through our contact form
  • Provide information about our services
  • Improve our website and user experience
  • Ensure website security and prevent misuse

We do not sell or rent your personal data to third parties.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legal obligation – where we are required to comply with the law

Legitimate interests – to respond to enquiries and improve our website

Consent – where required for cookies (see Section below)

Data Retention

We only keep your personal data for as long as necessary:

Analytics data: retained according to our analytics provider’s settings

Enquiry form data: retained for up to 12 months after last contact

Cookies

What are cookies?

Cookies are small text files placed on your device when you visit a website.

How we use cookies

We may use cookies for:

  • Essential website functionality
  • Analytics (e.g. understanding how visitors use the site)

Types of cookies we use

  • Essential cookies – necessary for the website to function
  • Analytics cookies – help us improve the website

Managing cookies

You can control or delete cookies through your browser settings.
Where required, we will ask for your consent before placing non-essential cookies.

Third-Party Services

We may use third-party services such as:

  • Website hosting providers
  • Analytics tools (e.g. Google Analytics, if applicable)

These providers may process data on our behalf and are required to keep your data secure.

Data Security

We take appropriate technical and organisational measures to protect your data, including:

Restricted access to personal data

Secure hosting

SSL encryption (HTTPS)

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent (where applicable)

To exercise your rights, contact us at: mail@whgconsulting.co.uk

Complaints

If you are unhappy with how we handle your data, you can contact the UK’s data protection authority:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.